Frequently Asked Questions

Yes, the furniture covers are easy to wash in the washing machine. Remove them easily and throw them in the wash. It is recommended to wash the covers at 30 degrees.

To do this, follow these steps:- Clean the chair or sofa thoroughly before you start- Always start at the top of the backrest- Carefully pull the cover over the chair or sofa- Make sure you pull the cover down properly so that everything fits

These are the payment methods we offer in our webshop:

Klarna
PayPal
Mastercard
Visa
American Express

Yes, all payments on the Protectacovers.com webshop are made possible by Stripe; for many large international webshops they are a trusted partner in payment systems. They ensure that your transaction is safe. Upon receipt of payment, the order is immediately processed and normal delivery times can be taken into account.

If you have not received a confirmation email within a few minutes of your purchase, the following may have gone wrong:- Your email provider incorrectly .to your spam box- You have made a typo in your email address. If none of the above errors apply to you or if you still need help, please feel free to contact us at info@protectacovers.com.

We ship the products in our webshop to the UK and Ireland.

We offer FREE shipping within the UK and Ireland.

We have an average delivery time of 7-10 working days. Please see the Order & Delivery page for more information.

Your items will be packaged very securely to prevent damage during delivery.

Please note that packages do not fit through a letterbox and someone must be home to receive your order.

Not satisfied? No problem! We offer a 14-day returns policy that starts from the date an order is received. To be eligible, please return the item unused and in the same condition that you received it. The product must also be in the original packaging. See our Returns Policy for full details.

We will process your payment as soon as possible after we have received your return. You will usually receive the purchase amount back within 3 working days. Please contact us via info@protectacovers.com if you do not receive your money back within this time.

We strive to always offer our customers good products and serviceses. We are sorry to hear that you have a complaint about an item delivered by us.

Please send us email of your complaint, with a photo, where applicable. Do not forget to mention the order number.

Yes. Send a photo with the dimensions of your furniture to info@protectacovers.com and we will help you further.

FAQ